A Frontier Airlines passenger attempted to open the plane’s exit door after being stranded on board for up to an hour due to a broken jet bridge. The incident occurred after the flight landed at Hartsfield-Jackson Atlanta International Airport on Wednesday. A TikTok video posted by user @tavi.dinero shows a woman in a gray hoodie yelling at the crew to open the door, prompting a flight attendant to push her back and attempt to calm her down. The video captures the woman screaming 'Open the door!' while another passenger shouted, 'Don’t put your hands on her!' The flight attendant asked for a moment to resolve the situation as other passengers approached him. The video has garnered over 110,000 views.
The flight, an Airbus A321 from New Orleans, had landed early but was unable to deplane due to a malfunction with the jet bridge. According to the passenger who posted the video, once the plane reached the gate, the crew turned off the engines and lights, resulting in no air conditioning for the passengers. After approximately an hour in the cabin, some passengers began to panic due to the heat and lack of air. The poster noted that the first class passengers were allowed to exit while the remaining passengers were left waiting.
In comments, the poster described a situation where a woman began hyperventilating and became unresponsive while waiting inside the plane. A Frontier Airlines spokesperson stated that the flight taxied to the gate and that the jet bridge initially connected properly but then malfunctioned, causing delays in deplaning for safety reasons. The spokesperson added that announcements were made to keep passengers informed and apologized for the inconvenience. The Post has reached out to Frontier Airlines for further comment.