Amazon fined $2.25 million for failing to assist identity theft victims

The Federal Trade Commission (FTC) has fined Amazon $2.25 million to resolve allegations that the company did not assist customers who were victims of identity theft. The FTC's complaint states that Amazon failed to provide customers with information regarding purchases made with fraudulent accounts, which is a violation of the Fair Credit Reporting Act (FCRA). According to the complaint, identity theft victims who reached out to Amazon often encountered difficulties, as support agents would not provide records related to fraudulent accounts unless the victims could identify the person who opened those accounts.