DoorDash deactivates driver accused of redirecting food orders for DHS facility

DoorDash announced on July 9, 2026, that it has deactivated the account of a driver accused of intentionally redirecting food orders meant for a Department of Homeland Security (DHS) facility. The company described the actions as "theft" and a violation of its policies after the allegations gained attention on social media. DoorDash stated, "This Dasher's account has been deactivated," in a post on X (formerly Twitter). The company explained that misusing the safety-unassign feature to cancel orders and redirect food is against its Community Guidelines and Platform Access Policy. Additionally, the driver reportedly exhibited abusive behavior towards a support agent when the issue was addressed. The allegations were highlighted by the social media account Libs of TikTok, which shared screenshots from the driver, who expressed disdain for the DHS facility and indicated that they were donating the redirected food. Michelle Babin, a manager for Trust & Safety Communications at DoorDash, confirmed that the driver no longer has access to the platform and emphasized that Dashers are independent contractors, not employees.