FCC to Develop Robocall Mitigation Scorecard for Phone Companies

<p>The Federal Communications Commission (FCC) announced plans to create a robocall mitigation scorecard to evaluate phone companies on their effectiveness in blocking illegal spam calls.</p><p>The proposed scorecards may include statistics on call-blocking, customer complaint data, and information on enforcement actions. The FCC indicated that the scorecards could assign ratings on a numerical scale, use letter grades, or categorize providers as low risk, medium risk, or high risk.</p><p>The FCC Consumer and Governmental Affairs Bureau stated, "The Scorecard will empower consumers and encourage providers to continue to combat illegal robocalls by providing the public with an assessment of the effectiveness of voice service providers’ efforts to protect consumers from illegal robocalls," in a public notice.</p>