Help

Support

Answers to the common questions, and a way to reach a person.

Common questions

How do I delete my account?
Sign in, then go to Account → Delete account. It works the same in the app and on the web.
How do I change or stop notifications?
Choose which alerts you get and set quiet hours in notification settings. To turn them all off, use iPhone Settings → Notifications → Pure Report.
I think a story got something wrong.
Tell us below and include the link. Fixes are published on the corrections page under our editorial standards.
How are stories rewritten and scored?
See our methodology. What we collect and why is in the privacy policy.

Contact us