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Rewritten from Ars Technica 1 min read
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Samsung Smart Fridges Experience Issues Following Firmware Update

Samsung smart fridges, particularly from the Bespoke AI line, experienced operational failures on September 23 due to a firmware update. The update caused many devices to lose power and display error messages through the SmartThings app.

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<p>Some Samsung smart fridges stopped working on Tuesday due to a firmware update.</p> <p>Korean outlets were the first to report the problems, which affect Samsung’s Bespoke AI line of fridges. Star News Korea, per a Google-provided translation, reported that most of the affected devices were four-door fridges from 2024 or later.</p> <p>Affected fridges “suddenly lost power and stopped functioning immediately after” trying to issue a firmware update through SmartThings, Samsung’s smart home platform, according to Star News Korea. The SmartThings app then showed the devices as offline. Some users reported that their fridge’s internal display was stuck showing the message "Checking SmartThings app during update.”</p>

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Original Headline

Owners mourn spoiled food after firmware update bricks Samsung smart fridges

Neutral Headline

Samsung Smart Fridges Experience Issues Following Firmware Update