FTC Investigates Anthropic, OpenAI, and Other AI Firms for Consumer Safety Concerns

WASHINGTON — The Federal Trade Commission (FTC) is conducting an investigation into Anthropic, OpenAI, and other artificial intelligence firms to assess potential risks their technologies may pose to consumers. The agency plans to issue formal demands for information, akin to subpoenas, according to administration officials. FTC Chairman Andrew Ferguson initiated the investigation following an incident involving an AI model during a test, referred to as the 'Hugging Face incident.' The FTC is preparing civil investigative demands to compel testimony from executives at these companies regarding their products and any associated dangers to consumers. A senior FTC official stated that the investigation focuses on allegations of unfair or deceptive practices that may violate the FTC Act. The official emphasized the need to ensure compliance with existing laws while also addressing concerns about the rapid development of AI technologies. President Donald Trump suggested that any violations could lead to referrals to the Department of Justice, particularly regarding potential threats posed by rogue AI agents. On September 29, 2026, several leaders from top AI firms, including Dario Amodei of Anthropic and Sam Altman of OpenAI, met with Trump at the White House to sign an accord committing to self-regulation of their models. The FTC is expected to issue its civil investigative demands in the coming weeks, with the agency's Office of Technology preparing new hires for the investigation. This follows earlier requests for records from OpenAI concerning the impact of AI chatbots on children's mental health. Ferguson has expressed concerns about the influence of AI firms and their potential to stifle competition, asserting that competition is essential for the United States to maintain its leadership in AI technology. Representatives from Anthropic and OpenAI did not immediately respond to requests for comment.