The RealReal, a luxury consignment retailer, is enhancing its bot defense to restrict AI agents from shopping on its site. This update comes after a report by The Verge, which revealed that an AI could exploit the retailer's item reserve system by re-adding items to a cart as soon as the hold period expired. The RealReal aims to protect its inventory from being monopolized by automated systems.
Key facts
- The RealReal is a secondhand luxury fashion retailer.
- The retailer is updating its bot defense system.
- Items in a shopping cart are on hold for 20 minutes.
- The Verge reported on the AI agent's ability to exploit this system.
- Meta's Muse was used to demonstrate the AI's capabilities.
A short AI summary in our own words. The reporting belongs to The Verge; we don't reproduce it.