Manufacturers are limiting access to repair parts and information, making it difficult for consumers and small businesses to perform repairs. This trend is particularly evident in the automotive and consumer electronics industries, where companies like Apple and John Deere impose restrictions that hinder independent repair options. A recent investigation revealed that a significant number of appliances do not offer first-party repair options, exacerbating the issue for consumers seeking to maintain their products.
Key facts
- Manufacturers are restricting access to repair parts and information.
- 62% of examined appliances offered no first-party repair option.
- A 2020 Massachusetts initiative expanded independent repair access.
- John Deere restricts access to diagnostic software for farmers.
- In 2023, a Michigan farmer faced operational issues due to software restrictions.
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