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Summary of reporting by The Verge • • 1 min read
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New Apple TV 4K Users Encounter Issues with YouTube App

Users of the new Apple TV 4K are experiencing problems with the YouTube app, including error messages and a black screen. Some users have reported needing to uninstall and reinstall the app to resolve these issues.

Companies
Apple
People
Tom Warren

The new Apple TV 4K has been released, but users are facing issues with the YouTube app. Many reported seeing a black screen with a QR code and an error message indicating that YouTube is not available on the device. Others noted a warning that the app is for testing purposes only. Some users, including Tom Warren from The Verge, found that uninstalling and reinstalling the app was necessary to fix the problem, despite updating the system software.

Key facts

  • New Apple TV 4K users reported issues with the YouTube app.
  • Some users saw a black screen with a QR code and an error message.
  • A warning indicated the app was for testing only, not for production use.
  • Updating to tvOS 27.2 did not resolve the issue for all users.
  • Uninstalling and reinstalling the app was necessary for some users.
Read the full story at The Verge

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Original vs. Neutral

Original Headline

The new Apple TV has a YouTube problem

Neutral Headline

New Apple TV 4K Users Encounter Issues with YouTube App