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Rewritten from New York Times — Business 1 min read 10 Wire-neutral 95% confidence

Debt Collector Discusses Experiences with Caller Abuse

Guybrielle Madison, a debt collector, has been in the industry for six years and speaks to around 50 people each day. She highlights that it is common for her to be subjected to racial slurs from callers.

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Guybrielle Madison

Guybrielle Madison, a debt collector with six years of experience, reports that she interacts with approximately 50 individuals daily. She notes that receiving racial slurs during these calls is a frequent occurrence.

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Original Headline

How People Working in Debt Collection Handle Abuse From Callers

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Debt Collector Discusses Experiences with Caller Abuse

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