Transport Focus has requested CrossCountry to improve its performance by reducing delays and enhancing the quality of information provided during service disruptions.
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CrossCountry identified as the least effective train operator in Britain
CrossCountry has been ranked as the least effective train operator in Britain according to Transport Focus. The organization has urged CrossCountry to address issues related to delays and improve communication during disruptions.
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CrossCountry ranked Britain's worst train operator
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CrossCountry identified as the least effective train operator in Britain