A firmware update has caused some Hue Bridge Pro smart hubs to stop functioning, as confirmed by Ars Technica. Reports emerged in late June indicating that after installing firmware version 2071353020, which Philips claimed included improvements, some devices became unresponsive and displayed a red LED. A user on Reddit reported that the update rendered their device inoperable. In response to the issue, Philips is providing free replacements for affected devices.
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Firmware Update Causes Issues with Hue Bridge Pro Devices; Philips Offers Replacements
A firmware update for Hue Bridge Pro smart hubs has resulted in some devices becoming non-functional. Philips is offering free replacements to customers affected by this issue.
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Firmware update bricks Hue Bridge Pro devices; Philips gives free replacements
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Firmware Update Causes Issues with Hue Bridge Pro Devices; Philips Offers Replacements