Jetstar, a budget airline in Australia, has announced plans to charge passengers for using overhead lockers for carry-on bags, with fees starting at 25 Australian dollars (approximately $18) one-way, depending on the route. The new policy is set to begin in February 2027. The airline stated that this decision was made in response to feedback from passengers and staff, who identified issues with bag weighing at the gate and limited overhead space as stressful aspects of the travel experience.
Under the new system, travelers will still be allowed to bring a small bag, such as a purse or laptop bag, on board free of charge, provided it fits under the seat in front of them. Items placed in overhead lockers can weigh up to 10 kilograms (22 pounds) and will not be weighed at the gate. The current weight limit for under-seat items will also be removed.
Industry experts note that while many airlines have implemented fees for checked baggage and other services, Jetstar is the first to charge for overhead locker usage. Sharon Petersen, CEO of AirlineRatings.com, commented that this move may upset Australian travelers, who have historically had high expectations for airline services. Jetstar CEO Stephanie Tully stated that the change aims to reduce frustrations at boarding gates and ensure customers only pay for the services they need. However, Petersen highlighted that Jetstar's ticket prices are generally higher than those of European budget airlines, which may affect customer perception.