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Shake Shack is investigating a price increase at a kiosk in Salt Lake City airport that occurred after a customer declined to tip. The company clarified that this price adjustment is not part of its policy and is working with HMSHost, which operates the kiosk, to address the issue. The incident has reignited conversations about tipping practices in the United States.
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Shake Shack is investigating a price increase at a kiosk in Salt Lake City airport that occurred after a customer declined to tip. The company clarified that this price adjustment is not part of its policy and is working with HMSHost, which operates the kiosk, to address the issue. The incident has reignited conversations about tipping practices in the United States.
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WATCH: Shake Shack Kiosk Raises Customer’s Prices After He Selects No Tip
Shake Shack Investigates Price Increase at Kiosk After Customer Declines Tip